PR agencies all sound the same - earned-first, purpose-driven, impact-focused. But in a squeezed market, real differentiation comes from how you operate and sell.
Using AI to analyse 450+ agencies, I’ve identified 10 commonalities and trends between agencies, with five recommendations to help cut through the noise.
Most agencies sell ‘great storytelling,’ but the real differentiator is how you achieve results. Agencies that provide or reference a proprietary approach gain an advantage.
Clients rarely just want press office and coverage – they want brand reputation and commercial impact. Agencies that can link comms directly to more sophisticated marketing objectives and ROI will win bigger budgets and more senior buy-in.
Trying to be everything to everyone won’t work and will tire you out trying. The strongest agencies don’t chase every brief – they own a space.
Agencies that help clients set the agenda, and shape industry standards will create greater long-term value with both individuals and organisations.
AI Agencies that integrate AI into comms and broader operational functions will leapfrog competitors – just like those that got it right in the boom days of social.
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